If a personal grievance action is brought against your business the costs can be high. Employers and Manufacturers Association data for 2017 shows the average costs incurred by employers unsuccessfully defending themselves against personal grievances was $60,665; the employee success rate was 70% nationally. However, even with a ‘win’ the cost to the employer is significant. Add to that the loss of productivity and the negative impact of taking the focus off day-to-day operations. Not ideal if you’re a business owner.